Last update: October 1, 2024
At Your App Factory, we are committed to protecting the privacy and personal data of our users. This Privacy Policy describes how we collect, use, store, and protect the information provided by our users when accessing our website yourappfactory.app and our services.
We collect personal information that users provide voluntarily when interacting with our website and services. This information includes name, email address, phone number, and other contact details provided through forms. We also collect browsing data such as IP address and browser type, using analytics tools. All this information is handled in accordance with data protection regulations, including the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR).
We use the information we collect for the following purposes:
We do not share the personal information of our users with third parties under any circumstances, unless there is a court order or requirement from a competent authority.
The information provided through contact forms is managed through a Customer Relationship Management (CRM) platform. This platform allows us to manage communications with our clients efficiently. The information contained in the platform is private and will not be shared with third parties under any circumstances. The information managed through Customer Relationship Management (CRM) platforms is private and complies with data protection regulations, such as the GDPR and the CCPA. It will not be shared with third parties without authorization.
We use functional cookies for the proper functioning of the website. These cookies allow navigation and the use of basic site functions.
We use Google Analytics® and other analytics tools to collect information about traffic and user interaction with our website in accordance with the data anonymization standards established by the GDPR. The data collected is anonymous and is used exclusively to improve site performance. This data is not shared with third parties and does not contain personally identifiable information.
We implement strict security measures to protect the personal data of our users against unauthorized access, alterations, or loss.
These measures ensure that the information transferred through our site is encrypted and protected during transmission. We do not store financial information, such as bank account numbers or debit or credit cards. In case it exists, the interaction of our clients with the payment platforms is done directly between them and the platforms so that our website or systems do not have direct or indirect interaction with the transactions. We implement strict security measures, such as encryption and the use of SSL certificates from recognized providers. This ensures that the transferred data is protected. We do not store financial data such as credit card numbers or bank accounts. Payment transactions are made directly on secure platforms that comply with the Payment Card Industry Data Security Standard (PCI DSS).
We will retain the personal information of users for a period of one year, except for active clients, in which case the information will be retained as long as the business relationship is maintained. Once this period has elapsed, the information will be deleted from our systems, unless there is a legal obligation that requires its preservation. This is done in accordance with the GDPR and the CCPA.
Users have the right to access, correct, or delete their personal information at any time. In addition, in accordance with the GDPR and the CCPA, users can request the portability of their data or limit its processing.
If you wish to exercise any of these rights, you can contact us at info@yourappfactory.com with the subject DELETE MY INFORMATION and detail what information needs to be deleted, if the information is not detailed, all information associated with the related email will be deleted.
We reserve the right to modify this Privacy Policy at any time, especially when it is necessary to comply with new regulations. Changes will be notified through the website or by email.
This Privacy Policy is subject to the laws of the United States and the European Union regarding data handling, security, and privacy. Any dispute arising in relation to privacy will be resolved under the competent jurisdiction in accordance with applicable law.